Southwest North Carolina, NC Reviews

5

2025-04-10T05:34:13.73Z • Google

Our hardwood floors were badly damaged courtesy of Helene. Brad, John, Eduardo, and team did an OUTSTANDING job removing and replacing the floors. A great experience and beautiful results. Definitely a 5+ star company.

Glenda Travis

5

2025-03-19T05:34:11.213Z • Google

We are extremely satisfied with WNC FCI Floors! Our Asheville, NC, basement looks fabulous! Every single person that we interacted with gave excellent customer service: the 3 installers, John, Brad and his scheduler! We not only have an amazing, beautiful product but the entire process was as stress free as they could make it for us. Brad even gave us a deal on the price of the product as we picked out a more expensive type than we had originally planned for. He said that he wanted to help us out. I would definitely buy from this company again! Did I say that our basement looks fabulous?!

Julie Thomas

5

2025-03-01T05:34:12.08Z • Google

Brad & John were wonderful to work with. Quick and open communication. They went above and beyond to find solutions to my situation and correct mistakes made by a previous installer. Didn’t meet the crew because I want on site, but seems they did a terrific job. 10/10 would recommend. Thanks guys!

Andrew Murphy

5

2025-02-13T05:34:12.469Z • Google

It was a pleasure working with the folks at WNC FCI Floors and we love our new wood floors in the bedrooms. Jennifer was very professional and super helpful in guiding us to the right flooring decisions and keeping on top of the job scheduling and production in general. The crew - Eduardo, Jose and one other (sorry, forgot his name) were amazing. Extremely professional, skilled and wonderfully efficient. Not only did they do a great job with the flooring, but helped me move heavy furniture and worked so efficiently that it really minimized the 'downtime'. Very clean too! I had nothing to clean up when they finished. Would highly recommend this company.

David Chimes

5

2025-01-30T05:34:11.994Z • Google

Jennifer, Andy, and the rest of the team were wonderful to work with. They helped me negotiate the insurance claim, recommended a plumber to fix the underlying problem, and were quick and professional installing the carpet. We couldn’t be happier.

Jamie Ridenhour

5

2025-01-23T05:34:11.65Z • Google

When hurricane Helene came through, water leaked in our window and ruined our flooring. After gathering quotes from different contractors, I decided to go with WNC Flooring and I am SO glad I did! They have unbelievable communication and they were so fast! Our floors look amazing!The natural disaster left me so sad and hopeless and in walked Jennifer Johnson like a ray of sunshine. She helped us tremendously and I can’t thank her enough.

Bonnie Kate Olterman

5

2024-12-21T05:34:15.021Z • Google

Truly goes above and beyond for their clients!

Heather Kogoy

5

2024-12-20T05:34:12.182Z • Google

Great sales staff Hillary and Jerry.Installation went very well, no problems, thanks a bunch.

Ben Fowler

5

2024-12-04T05:34:16.025Z • Google

great team great product =)

Walter Wollny

5

2024-11-22T05:34:15.693Z • Google

FCI Floors did a great job installing new flooring in our basement post Helene flooding. Kent was very responsive to any concerns or issues.

Cliff Compton