North Albuquerque, NM Reviews

Average Rating

4.87

69 Reviews

5 Stars

65 Reviews

4 Stars

2 Reviews

3 Stars

0 Reviews

2 Stars

1 Reviews

1 Star

1 Reviews

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In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

69 Reviews

  • 1

    2025-06-06T05:34:25.643Z Yelp

    I would rate them at a minus 5. They installed a cork floor and transitions. Their transitions prevented the front door from opening all the way. Michael said it was my fault that the door stood over 17 inches from the wall. His lead installer had to tell him that in fact it was their responsibility, they caused the problem they needed to fix it. Additionally they left a big mess in the hall, bedroom, closet, bathroom and entryway. I took me 1/2 hour to clean the entry way and Michael's employee 1 1/2 hours to clean the rest up. I later found they left debris on the box springs under the mattress. They chipped baseboards and did not reinstall some, leaving it laying agains the wall. When Michael asked a favor of us paying 75% of the final payment before the job was done we said we would abide by the contract and pay when the job was done. He then accused us of having PTSD and being responsible for his staff not getting paid. A job we were told would take four days took a month due to their errors. Michael promises a lot but does not deliver.

    Denise W.
  • 5

    2025-06-04T05:34:11.425Z Google

    We have worked with John and Isaiah twice now for area rugs and have extremely pleased with the products they have provided. We would highly recommend them for in our case, area rugs (carpet that we had bound and use as area rugs. Thanks guys. We appreciate you.

    Catherine Gonzales
  • 5

    2025-05-18T05:34:16.166Z Google

    Staff was informative and communicated well. The installer did a great job installing my bathroom floor and baseboard, and he was very efficient.

    Aaron Gaskins
  • 5

    2025-05-17T05:34:14.149Z Google

    Thank you so much for your hard work installing my new carpet and working with me. The installation was meticulous and professionally done. I appreciate you all. It looks great!

    sharon wright
  • 5

    2025-05-08T05:34:11.605Z Google

    Good service and attention to the details!

    kathleen solon
  • 5

    2025-05-01T05:34:12.847Z Google

    Excellent service, excellent people… 100% recommended !!! Extremely professional with knowledgeable product sales and experienced installers great follow up Just a terrific customer experience…

    Walter Wisener
  • 5

    2025-04-18T05:35:43.056Z Google

    I selected Floor Coverings International from 3 companies that I spoke with. Michael and Ronda, thank you for my beautiful floors. It was a pleasure working with you! Here are some things I really valued. *Shopping from my home * Great selection of products * Modern approach - was able to see images of flooring that I selected on the company laptop during the very first meeting * Communication was thorough and understandable * Entire process was easy * As a homeowner, I would highly recommend your company.

    Jazmin Knight
  • 5

    2025-04-18T05:35:43.055Z Google

    My wife and I are remodeling our first home and we’re quite overwhelmed with all the different flooring options. Michael was very patient and attentive. With his knowledge and connections we were able to find a tile we are very happy with. I highly recommend him for any flooring needs. We plan on redoing the floors in the bedrooms we will most definitely be using him again.

    Ryan Grange
  • 5

    2025-04-18T05:35:40.349Z Google

    Timothy Shantz
  • 5

    2025-04-18T05:35:40.329Z Google

    This was a great experience. I had to move suddenly this year, and three weeks into living in my new place, I had a water leak and my floors were ruined. Many aspects of this were frustrating, but Michael and Rhonda were champs, kind, informative, true to their word, and responsive. The work was great too. The floors are beautiful and I couldn’t be happier.

    Lana Brown
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