Fairfield, CT Reviews

1

2026-04-22T05:34:10.652Z • Yelp

Poor communication and disappointing workmanship. The final floor had areas that felt less solid than expected, and the overall result did not match what had been discussed. The main problem was the lack of transparency about subfloor conditions and how they could affect the finished product. That should have been addressed before installation, not after. I would not use this company again.

Carol S.

5

2026-04-22T05:34:10.651Z • Google

I had a lot of companies provide estimates and they spent a lot of time justifying the cost, but Troy was the only one I trusted. That’s because he was adamant about doing the job in the right way— where I would have a beautiful new floor that would last for years and years. He helped me understand the “what” and the “why” behind the different proposal elements. He is responsive and shows up on time. His team arrived and completed the work as scheduled. His pricing is competitive. Their work is amazing. I will be using Troy and team again for another project later this summer and I’ll be recommending him to my friends and family.

Craig Johnson

5

2026-04-22T05:34:10.651Z • Google

Craig Johnson

5

2026-04-19T05:34:09.893Z • Google

Janet Magid

5

2026-04-09T05:34:07.088Z • Google

Troy and the man who worked on the carpet were extremely professional. Great outcome and would highly recommend. Dennis Magid

Dennis Magid

5

2026-04-05T05:34:10.917Z • Google

Tory was extremely helpful and worked with us to choose the best style and color. He made the process easy and stress free. We are looking forward to the installation.

Jenna and Matt Maguire

5

2026-03-31T05:34:06.87Z • Google

Troy was very professional and took time to understand my flooring requirement. Helped me understand different and price point of various product. What i really liked was no pressure , no upselling and honest feed back on what I was trying to achieve.

Raju Gorakhia

5

2026-03-28T05:34:09.923Z • Google

I had the most wonderful in home shopping experience with Floor Coverings International. The rep was friendly, knowledgeable, on-time, quickly understood what I was looking for and offered creative solutions to overcoming some of the challenges my layout and floor needs present. 5 stars for sure!

Nadja Streiter

5

2026-03-11T05:34:09.096Z • Google

Troy and team are awesome - professional service provider from start to finish. Great communication every step of the way. Highly recommend them!

Scott Weiner

5

2026-03-11T05:34:09.095Z • Google

I had a great experience working with Troy and his team. He was extremely transparent with his proposal and meticulous in the install. Very satisfied and would highly recommend!

Chris Lange