Lexington, MA Reviews

Average Rating

4.89

41808 Reviews

5 Stars

39835 Reviews

4 Stars

906 Reviews

3 Stars

179 Reviews

2 Stars

172 Reviews

1 Star

716 Reviews

Real customers. Real reviews.

In the interest of transparency, we never alter, remove reviews, or incentivize our customers to provide positive feedback. In addition, we respond to all negative reviews personally.

41808 Reviews

  • 1

    2025-09-05T05:34:15.307Z Yelp

    Given a runaround Girl answered phone and didn't know what I was asking about and pretended to not see text messages and photos. Stated the men want only larger jobs. They never should responded to my project.

    Maggie Judith T.
  • 5

    2025-09-05T05:34:15.307Z Google

    Very kind and efficient service. Very happy with installers and Janna.

    Jamie Knight
  • 5

    2025-09-05T05:34:15.307Z Google

    Vince and his team including Chris are a phenomenal team with a full array of products , services and installations. Highly recommended!

    Lawrence Reznik
  • 5

    2025-09-05T05:34:15.307Z Yelp

    Huge thank you to Travis and his crew for repairing my damaged flooring in Vista ( north San Diego county). This was a precision job to replace some of my laminate flooring that was damaged by my dog. The before and after pics are included. I was thoroughly impressed with the exceptional efficiency and the level of care they demonstrated throughout the project. Their commitment to excellence, even on smaller jobs, speaks volumes about their professionalism and dedication. Without hesitation, I will be turning to this company in the future.

    Bryan F.
  • 5

    2025-09-05T05:34:15.306Z Google

    Kip Burger
  • 5

    2025-09-05T05:34:15.306Z Google

    The whole team we worked with at FCI was great. From the initial visit with Vitalii and deciding on the solution to our slightly wonky problem, to the estimate, planning, and execution of leveling the floor and installing LVP, FCI was professional and led me with full confidence through the process. The final results are fantastic and very happy with it. Would highly recommend.

    Zagny OD
  • 5

    2025-09-05T05:34:15.306Z Google

    Travis Brown and his team at Floor Coverings International are amazing from start to finish! Travis comes out to your house with tons of flooring samples, which make it so much easier to see what would actually look good in our space. He is super patient, knowledgeable, and never pushy—just genuinely helpful. The installation team is fantastic too. They show up on time, work quickly, and do such a clean, detailed job. They treat your home with respect, and it really shows in the finished product—the floors look absolutely gorgeous! What stood out most was how much Travis cares. He checks in regularly to make sure that everything is perfect and that you are 100% happy, which honestly meant a lot. It’s rare to find that level of service these days. We would recommend Travis and Floor Coverings International to anyone thinking about new floors. They make the whole process easy, stress-free, and the results are phenomenal.

    Amir Aminlari
  • 5

    2025-09-05T05:34:15.306Z Google

    Friendly, professional, good quality work. Will not hesitate to use again.

    David Fort
  • 5

    2025-09-05T05:34:15.306Z Google

    Outstanding workmanship If you want to have the job done right this is the place to go

    robert Reid
  • 5

    2025-09-05T05:34:15.306Z Google

    Great flooring and job, really well done. Nothing but positive things. They worked hard and we love it.

    Jonathan Silva
  • 5

    2025-09-05T05:34:15.306Z Google

    I couldn’t be happier with the new floors installed in my two bedrooms. From start to finish, the team was professional, efficient, and incredibly detail- oriented. The installation process was smooth, and they made sure everything was clean before they left. Great customer service. I highly recommend this company to anyone looking for flooring. I will be using them again!

    Cindy Monistere
  • 5

    2025-09-05T05:34:15.306Z Google

    We had a great experience with this flooring company! Their customer service was excellent – very responsive and easy to work with. They managed to fit us into a pretty tight timeline, which we really appreciated, and the final product looks fantastic. Everything turned out just how we hoped. Would definitely recommend!

    Liana Carusi
  • 5

    2025-09-05T05:34:15.306Z Google

    This company nailed it. Not only was it quality work They knocked it out in about a day and would recommend to use them.

    Larry Jackson
  • 5

    2025-09-05T05:34:15.306Z Google

    Excellent experience from carpet selection to installation. Sales professional who educates customer on options. Highly recommend Austin.

    Mb Davey
  • 5

    2025-09-05T05:34:15.306Z Google

    My sister and I collaborated with FCI to put new engineered hardwood floors in our mom’s place. The catch: Mom is 80+ years old and neither of us kids live in the area! We were anxious about how the process would work and how much stress it would put on Mom. We should not have worried. The FCI team handled everything and did a great job of making Mom comfortable with the process. They were professional, clean and courteous, and the finished product is outstanding. We would not hesitate to use them again.

    Andy Meyer
  • 5

    2025-09-05T05:34:15.306Z Google

    I haven’t had the chance to use Lori for my own flooring project yet, but I know her personally and she is amazing. She’s hardworking and genuinely cares about the people she works with. If her flooring services are anything like the way she shows up in everyday life, I know her customers are in great hands. She doesnt cut corners. I wouldn’t hesitate for a second to recommend her to anyone looking for quality flooring and great customer service!

    Jacob Cunningham
  • 5

    2025-09-05T05:34:15.306Z Google

    Great work. The floor was just as nice as the sample we were shown. The workers came and worked professionally and politely. We got to view and select the flooring from home, which made it a lot easier. Both flooring teams deserve extra kudos.

    Michael Luevane
  • 5

    2025-09-05T05:34:15.305Z Google

    We recently chose Floor Coverings International to help us when we had a flood in our finished basement. Dan Hauner was referred to us by a friend who had used FCI to install lvp in their home. From start to finish, everything was done very professionally and in a timely way. I would highly recommend them for your next flooring job.

    Sandy Schumaker
  • 5

    2025-09-05T05:34:15.305Z Google

    We had an excellent experience. The rep that came out to our home was prompt, friendly and helpful. He promised certain dates and delivered on those promises. We love our new carpet and would highly recommend using Floor Coverings International. We plan to call them again for our next carpeting project!!!

    Christie Simatic
  • 5

    2025-09-05T05:34:15.305Z Google

    Janie, Kevin and their team did a phenomenal job taking out old wood, tile and carpet throughout the house. The placement of new LVP on the stairs shows amazing craftsmanship and we’re so happy with the entire project.

    Rebbel Clayton

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