Metro Nashville, TN Reviews

5

2026-04-18T05:34:10.147Z • Google

If you are looking for an exceptional experience from start to finish, I highly recommend Floor Coverings International of Metro Nashville. From our initial call to schedule a quote, Parker was professional, attentive, and thorough. He brought an extensive selection of options and even ordered larger samples so we could take time to make a confident final decision. Throughout the installation process, BJ’s communication was outstanding. He and his team went above and beyond to ensure every one of our requests was met. While we were initially nervous about completing flooring throughout the entire home, they made the process seamless and stress-free—and the results exceeded our expectations. Even after installation, their commitment to customer satisfaction continued. They returned a few days later to repair flooring we had accidentally scratched while moving furniture back in. This was, without question, the best experience we’ve had with any company. We will absolutely recommend them and plan to use them again for any future flooring needs.

Ashley Phelps

5

2026-04-16T05:34:09.569Z • Google

We met with several different companies to refinish our historic hardwood floors, considering both large and small businesses. We decided to go with Floor Coverings International for several reasons. They showed up on time and prepared, and clearly explained their process, what it would take to get the job done, and what we could expect. They also offered a hands-off, white glove service, which was very appealing to us. We had a project manager, BJ, who helped guide us through each step of the process. While we were renovating the home, we were extremely busy, so having someone manage the project was incredibly helpful. When they gave us a quote, they worked with us on pricing, and we ultimately agreed on something fair and reasonable. They also offered financing, which was helpful during a costly renovation. The workers were quick and efficient. They replaced some missing hardwood boards and even went further by repairing sections of the subfloor that had rotted. To us, that showed they went above and beyond. When replacing boards, they took great care to match the new wood with the original so the final result would look seamless. During the staining process, they were patient with us and offered helpful guidance as we considered different options. The final product came out great. Working with someone new is always a leap of faith, and we’ve encountered plenty of contractors who don’t return calls, show up inconsistently, lack transparency, or cut corners. That was not the case here. They consistently did the right thing and prioritized the quality and outcome of the project. If you’re looking for someone for your flooring needs, we had a great experience and would absolutely recommend them.

Paul Head

5

2026-04-10T05:34:09.467Z • Google

I had the best experience with Floor Coverings International! The entire team made the whole process so easy from the consultation to the installation. They completely exceeded all of my expectations and I’m absolutely in love with the results!! Adam was so helpful with showing me all of the floor options based on my preferences. He was extremely knowledgeable and easy to work with. Parker and BJ made the installation seamless, keeping me updated throughout and answering all of my questions! Overall 10/10 experience and would definitely recommend Floor Coverings International!

Gabrielle Diorio

5

2026-03-28T05:34:09.92Z • Google

Highly recommend Parker and his team! Professional communication, quality work and on time!

Justin Sorrow

5

2026-03-15T05:34:10.342Z • Google

Really amazing work on an entire upstairs of carpet, tight and clean edges, moved furniture without breaking anything, very competitive pricing. My only regret is choosing such a light colored carpet, I could have used some design direction, but they’re not designers, they’re salesmen and contractors so that’s on me! Highly recommend!

Sarah Harris

5

2026-03-15T05:34:10.341Z • Google

Adam, BJ and even Parker all amazing to work with. No pressure sales from Adam, he listened to what I was looking for when it came to the carpet I was looking for. He was strategic in giving me options without overwhelming me with too many. BJ was extremely responsive and gave me updates throughout the process and even provided progress pictures which was really cool since we weren't physically there during the installation. He was on time, hit the deadline. We received several quotes from other companies before we landed with Floor Coverings and their pricing was right on point with our budget. Amazing job guys and thank you for knocking it out so quickly. When we redo our downstairs floors I will certainly be reaching out!

Nichole Shafron

5

2026-03-11T05:34:22.606Z • Google

Throughout the process of working with FCI, I got the pleasure of working with BJ. He is the type of project manager you want on your project. He is detailed, asked questions that I didn’t think of and executed the project flawlessly. I really appreciated it because I will recommend him and their company to anyone I know who needs flooring!!!

Carly Merritt

5

2026-03-11T05:34:22.606Z • Google

I got to witness Adam help my customers with their flooring products/services. He is a natural! He knows his stuff, has SOOOOO many samples to fit everyone budgets and is able to help the customer identify their future floor in any home, budget or taste! He was so patient and kind throughout the process too. HIGHLY RECOMMEND!!

Carly Merritt

5

2026-03-08T05:34:10.322Z • Google

We had a great experience with FCI of Metro Nashville. Fair pricing, good communication, and I would definitely use them again and recommend them.

Andrew Hughes

5

2026-03-06T05:34:09.682Z • Google

It was a huge relief working with such a professional and efficient company. We just bought a house and from beginning to end the entire flooring process was seamless. Everyday we received thorough updates on their progress and were kept in the loop. I cannot recommend this company enough!

J Brofeldt